Distress Market is a marketplace operated by Buzzy Technology Solutions Ltd. These terms cover your use of the website, app and marketplace services. Review them before creating an account, listing an item or making a purchase.
Our marketplace
We connect people who want to sell items with people who want to buy them. Sellers provide their own listings and remain responsible for ownership, condition, descriptions, prices and delivery arrangements. Unless expressly identified in a transaction, Buzzy Technology Solutions Ltd. is not the seller of the listed item.
Your account and eligibility
You must have the legal capacity to enter into the transaction you are making. Use accurate account information and act within your authority if representing a business. Protect your password and verification codes. Contact support promptly if you suspect unauthorised access. Do not impersonate another person or bypass account restrictions.
Seller verification
Seller features may require identity verification, including NIN and a selfie, and a verified settlement bank account. A badge means that specified checks were completed. It does not guarantee the seller’s conduct, ownership of an item, its condition or delivery. The Privacy Policy explains the handling of verification information.
Listings and pricing
Na only lawful item wey you own or get permission to sell you fit list. Every item price must dey at least 30% below the market price for a similar item in similar condition. Use correct market price; no inflate am to make discount look bigger. Use accurate photos, talk true about any fault, and keep your price and availability updated. Your listing must also meet the pricing rules wey the app apply. We fit review, reject or remove a listing.
Buying and communication
Read the full description, ask questions and agree on the item, final price, delivery or collection, and any other relevant terms. Inspect an item where possible. Keep records of conversations and payments. Do not share passwords, PINs or OTPs with another user or someone claiming to be support.
Payments and buyer protection
The app may offer direct contact with a seller or an eligible protected checkout. Direct payments arranged with a seller are outside the platform’s escrow process. For protected checkout, review the amount, fees and release conditions displayed for that transaction before paying. Do not confirm receipt before receiving and inspecting your item. See Buyer protection for guidance.
Fees, plans and promotions
Any charge for buyer protection, a dealer plan, promotion or another paid feature must be reviewed in the relevant checkout. The displayed price, duration and conditions apply to that purchase. A paid promotion improves visibility as described in the app; it does not guarantee a sale.
Disputes, cancellations and refunds
Report an issue promptly through the order’s support or dispute flow, or contact support with the transaction reference and evidence. Eligibility, investigation and any refund depend on the transaction and applicable law. No blanket refund or delivery guarantee is created by these terms. Statutory consumer rights remain available.
Content and acceptable use
You retain rights in content you upload and grant the permissions needed to host, display, transmit and moderate it as part of the service. Do not upload content you have no right to use, post prohibited items, harass other users, commit fraud, scrape personal data or interfere with the service. Read the Community guidelines.
Moderation and ending your account
We may review content and restrict features or accounts to address breaches, fraud, safety risks or legal requirements. Contact support if you believe a decision is mistaken. You may request account deletion; outstanding protected orders, disputes or other obligations may need to be resolved first. Necessary records may be retained as described in the Privacy Policy.
Service availability and responsibility
We take reasonable care in providing the service, but cannot promise uninterrupted access or a successful sale. To the extent permitted by law, we are not responsible for losses caused solely by a user’s unlawful acts, inaccurate listing or payment outside the protected process. Nothing here excludes liability or rights that applicable law does not allow us to exclude.
Law, updates and contact
Nigerian law applies, subject to mandatory protections that apply to you. Changes will be published with an updated date; material changes may also be communicated in the app where appropriate. For questions or complaints, email support@distressmarket.ng. You may also pursue remedies available through competent regulators or courts.